All your IT. One local team.
Managed IT & cybersecurity for Maine businesses
From the help desk and your network to cloud, phones and custom software, Pine State Systems handles every part of your technology for businesses from Kittery to Aroostook County. Security comes built into all of it.
One call covers it all
Everything IT, one call
Your whole IT department, under one roof.
No more juggling a phone company, a computer guy, a software vendor and a security consultant. Pine State Systems handles all of it, whether you need a fully managed, outsourced IT department or backup for the one you already have.
Help desk & support
Unlimited help by phone, email and remote session, plus on-site visits anywhere in Maine when it needs hands.
Managed IT services →Cybersecurity
Layered protection, 24/7 detection, staff training and a clear plan if something goes wrong.
How we protect you →Networking & Wi-Fi
Firewalls, switches and wireless designed for your building, documented so nobody has to guess what's in the closet.
Networking & Wi-Fi →Microsoft 365, email & cloud
Licensing, email migration, Teams and SharePoint setup, and ongoing administration of your cloud apps.
Microsoft 365 support →Backup & disaster recovery
On-site and cloud backups with regular restore tests, so a dead drive or an ice-storm outage doesn't become a lost week.
Backup & recovery →Computers, servers & printers
We spec, buy, set up and retire your hardware, and keep every device patched, tracked and under warranty.
Phones & VoIP
RingCentral, Avaya, Grandstream and Sangoma phone systems that ring desks, cell phones and laptops, set up and supported by the same team.
Compare phone systems →IT planning & vCIO
Quarterly reviews, hardware lifecycle and budget planning, and straight answers on what's worth buying.
Custom software
Internal tools, integrations and automation built around how your business actually runs.
See what we build →Security built in
Every plan is a security plan.
Most attacks on small businesses start with a stolen password or a convincing email. Because we run your whole IT environment, security isn't a separate product you have to buy. It's layered into everything we manage, and we watch it around the clock. See how our cybersecurity services work.
Prevent
Detect
Respond
Recover
Free security assessment
We'll check your MFA coverage, email security, patch levels, backups and anything exposed to the internet, then hand you a plain-English report with your biggest risks ranked. No obligation.
Custom software
When off-the-shelf doesn't fit, we build what does.
Spreadsheets held together with copy and paste. Three apps that don't talk to each other. A 20-year-old database only one person understands. We design and build software around how your business works, then host, secure and support it like the rest of your IT.
Internal tools & dashboards
Job tracking, inventory, scheduling and reporting tools built for your workflow, not someone else's.
Workflow automation
Stop re-typing. Automate approvals, invoices, reminders and the repetitive tasks that eat your week.
System integrations
Connect your accounting, CRM, scheduling and line-of-business apps so data flows without manual exports.
Client portals
Secure portals where your customers can submit requests, share documents, check status and pay.
Legacy modernization
Move that old Access database or aging in-house app onto a modern, supported and secure platform.
Data & reporting
Pull numbers from every system into one place so you can see how the business is doing at a glance.
How we work
Getting started takes three steps.
Free assessment
We walk your office, review your network, devices and security, and hand you a plain-English report with your biggest risks ranked. No obligation.
Onboarding
We document everything, fix the urgent issues first, and roll out monitoring and security without disrupting your day.
Ongoing care
Your team calls one number. We handle the fixes, the updates and the quarterly check-ins, so you can run your business.
Who we work with
Maine offices of every kind, from Kittery to The County.
Most of our clients have between 5 and 100 people and no full-time IT staff. Some industries carry extra security and record-keeping obligations, so we've built our Secure+ plan around them.
Healthcare practices
Medical, dental, behavioral health and therapy practices hold some of the most sensitive data there is.
Learn more →Law firms
Law firms hold privileged documents and move client money, which makes them a favorite target for email scams.
Learn more →Financial & accounting
CPA firms, tax preparers, insurance agencies, mortgage brokers and financial advisors handle exactly the data criminals want.
Learn more →Plans
Pick the coverage that fits.
Every business is different, so we price each plan to your team and setup. Contact us for a quote.
Essentials
Monitoring, patching and remote help desk during business hours.
Complete
MOST POPULARFull managed IT with security and backup built in.
Secure+
For regulated or high-risk offices: healthcare, legal, finance.
About us
Local people. Straight answers.
Pine State Systems was founded by Eric Ciborowski to give Maine businesses the kind of IT support usually reserved for big companies, without the big-company runaround. When you call, you get someone who knows your setup, from Portland to Presque Isle, and can be at your door if needed.
What clients say
Straight from Maine businesses we support
“Pine State Systems has been our company's computer tech company for many years, and we have always been very satisfied with their service, knowledge and customer service. This year we had them design a new website, upgrade our server and host our domain. Very pleased. Eric Ciborowski and the rest of his team did a fantastic job of bringing our vision to life. They were thorough, professional and very patient as we had delays on our end in getting together content. Could not be more pleased.”
“Pine State Systems was both attentive and knowledgeable about our offices technology needs. They were super responsive to our communications and thorough to answering our many questions. Set up was easy and their team was efficient and friendly. Would highly recommend for your tech needs. We regret not changing to them sooner!”
“Eric and the team at Pine State Systems have been invaluable in helping us modernize our desktops, laptops, and overall IT infrastructure. I truly appreciate their consistent responsiveness and support—they are always prompt, whether on-site or assisting remotely and courteous. Thank you!”
FAQ
Questions Maine businesses ask us
What areas of Maine do you serve?
We support businesses across all of Maine, from Kittery and Portland to Bangor and Aroostook County. Remote help reaches every office instantly, and we come on-site anywhere in the state.
How much do managed IT services cost?
Managed IT is usually priced per user or device each month. We price each plan to your team and setup, and quote after a free, no-obligation assessment so there are no surprises.
Do you replace our IT person, or work with them?
Either. We can be your entire outsourced IT department, or back up the IT staff you already have by taking on the help desk, security monitoring or backups.
Is cybersecurity included, or extra?
Security is built into every plan. Our cybersecurity services cover prevention, detection, response and recovery, and Secure+ adds 24/7 threat detection, staff training and compliance documentation support.
Can you build custom software for our business?
Yes. We build internal tools, automations, integrations and client portals, and we host, secure and support them like the rest of your IT.
Contact
Book an assessment or tell us about your project.
Tell us a little about your business and we'll be in touch within one business day.