Service area · Kennebec County and the capital region
Managed IT services in Augusta & Waterville
IT support and cybersecurity for businesses, professional firms and nonprofits across the capital region and the Kennebec Valley.
For Augusta businesses
- Unlimited remote help desk
- On-site visits in Augusta and nearby towns
- Cybersecurity built into every plan
- Backup and disaster recovery
- Microsoft 365, networks and phones
- Custom software and automation
IT support in Augusta
A complete IT team for Augusta-area businesses.
The capital region is full of organizations that work closely with state government: law firms, associations, consultants, contractors and nonprofits. They handle sensitive information and are often asked about their security practices by the agencies and partners they work with.
Pine State Systems gives those offices a complete IT team with security built in, including multi-factor authentication, endpoint detection and response, tested backups and documentation you can share when a partner or insurer asks what's in place.
Day-to-day help comes over a remote session in minutes, and on-site visits cover Augusta, Waterville, Skowhegan and the rest of the Kennebec Valley when work needs hands.
Services
What we handle for Augusta businesses
Help desk & support
Unlimited help by phone, email and remote session, with on-site visits when it needs hands.
Learn more →Cybersecurity
Multi-factor sign-in, endpoint protection, email security and a plan for when something goes wrong.
Learn more →Backup & recovery
Local and off-site backups, including copies ransomware can't touch, tested on a schedule.
Learn more →Microsoft 365 & cloud
Licensing, migrations, Teams and SharePoint, set up properly and administered for you.
Learn more →Networking & phones
Firewalls, Wi-Fi and VoIP phone systems designed for your building and supported by one team.
Learn more →Custom software
Internal tools, automation and integrations built around how your business runs.
Learn more →Towns we serve
Serving Kennebec County and the capital region
Remote help reaches you anywhere instantly. On-site visits cover these communities and the towns around them.
- Augusta
- Hallowell
- Gardiner
- Winthrop
- Manchester
- Readfield
- Winslow
- Waterville
- Oakland
- Fairfield
- Skowhegan
- China
FAQ
Common questions
Do you provide on-site IT support in Augusta?
Yes. Most problems are solved in minutes by remote session, and when something needs hands we come to your office in Augusta and the surrounding towns. On-site support is included in our Complete and Secure+ plans.
How much do managed IT services cost for a Augusta business?
Pricing depends on how many people and devices you have and which plan fits. We price every plan to your setup after a free, no-obligation assessment.
How quickly will you get back to us?
Call 207-471-8510 for anything urgent. Messages sent through our contact form get a reply within one business day.
Get a free IT assessment for your Augusta office
We'll review your network, devices, backups and security, then hand you a plain-English report with your biggest risks ranked. No obligation.